Talk to the people who built it
No support tickets disappearing into a queue. PC Designs is a small working agency, and the people who read this are the same ones who wrote the code.
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What to expect
We reply within one business day, usually faster. If it's a bug affecting a connected site, tell us the site URL up front and we'll get to it quicker.
Prefer email?
Skip the form and write to support@pressconduit.com directly. Same inbox, same people.
Quick answers
I'm having a problem with a connected site. What should I include?
Your account email, the site URL, and what you were trying to do when it broke. That alone usually saves a full round trip.
Do you offer support by phone or a call?
Not by default, we're a small team and email keeps a record for both of us. If something needs a call, we'll offer one.
Is this the right place for a feature request?
Yes. We build PressConduit on our own client sites, so real requests from real usage are exactly what shapes the roadmap.